Contact & support

For account, product or technical support, use the Support screen inside your signed-in Revenue Rescue workspace. For privacy, legal or commercial requests, use the contact details supplied in your ON TRACK proposal, pilot agreement or licence agreement so the request reaches the authorised business representative.

Email: support@genevieveapp.com.au

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ON TRACK by TRACE · ABN 36 530 564 761 · Queensland, Australia

Revenue Rescue assists review, prioritisation, action tracking and recovery workflow management. It does not provide legal, tax, accounting, financial, clinical, medical, pharmaceutical or dispensing advice, and it does not autonomously charge, refund, write off or post transactions on your behalf.

Where paid checkout is enabled, payment processing is provided by Stripe. Revenue Rescue does not store full card numbers. Billing, cancellation and refund rights remain subject to the applicable agreement and any rights that cannot lawfully be excluded.

Revenue Rescue™ is licensed, not sold. Customer access does not transfer ownership of the software or its proprietary intellectual property.